We are happy to offer FREE SHIPPING on orders of $100 or more. We offer flat rate US shipping for $5.75 on orders less than $100. Orders 13 ounces or less will be shipped First Class, while orders above 13 ounces will be shipped Priority Mail. A tracking number will be provided with all domestic orders.
|Under $100 (before tax)||$5.75|
|Local Pickup in Iron Mountain||FREE with code LOCALPICKUP|
If you are interested in Expedited shipping, please send us an email and we can quote the shipping rate for you.
Customers interested in picking their package up locally may do so at the Bijou Lovely shop (310 S Stephenson Ave, Iron Mountain, MI) within normal business hours. Please use the code LOCALPICKUP to remove the shipping charge from your order.
International shipping costs are determined by weight. Due to the variety of items sold in our shop, shipping estimates assume items will be shipped in a box rather than a flat rate envelope, which may make the shipping costs higher than usual if we can fit your order in an envelope. We will refund any shipping overages as soon as we pack up your order!
International customers, please note your package will typically take between 6-10 days for your package to be delivered, and in some cases may take longer. We are not responsible for any customs delays or taxes incurred on your package. Tracking information is not available once the packages leave the US.
All orders will be fulfilled within 1-3 business days. We ship with USPS, depending on the destination, weight and cost. A tracking number will be provided whenever possible. We accept no responsibility for the delivered condition of the item, however if a package arrives damaged we will do what we can to resolve the issue. Please notify us within 72 hours of receipt of the package if your item arrives damaged.
Your satisifaction is important to us. If there is a problem with your package, please email us and let us know. If you receive an incorrect or damaged item, or are missing an item, please let us know within 72 hours of receiving your package and we will correct our mistake and absorb all shipping costs associated with the return.
If you are unsatisfied with your purchase for any reason, we will accept a return for store credit or exchange within 30 days of date of original purchase. Precut bundles and unopened items, in their original condition, may be returned in exchange for store credit. We will credit your account for price the goods (excluding shipping) once the item is received in the shop. The customer must pay for all shipping costs associated with the exchange. Cut to order fabrics and all books, patterns, sale items and jewelry may not be returned or exchanged but will be replaced if damaged in shipment. Unfortunately, we cannot refund your shipping costs or cover the cost of shipping a return to us. For any returned merchandise, please be sure to include your order number, email address and phone number so we can credit your account and contact you if needed.